1. Introduction
SignUpWave (“we”, “us”, or “our”) operates signupwave.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using SignUpWave, you agree to the practices described in this policy.
If you have questions or concerns, contact us at privacy@signupwave.com.
2. Information We Collect
Information you provide directly
- Account registration data: name, email address, and password (hashed)
- Profile information you choose to add
- Sign-up sheets and events you create
- Communications you send us (support requests, feedback)
- Payment information processed by Stripe (we never store raw card data)
Information collected automatically
- Log data: IP address, browser type, pages visited, timestamps
- Device information: device type, operating system, browser
- Usage patterns: features used, actions taken within the app
- Cookies and similar tracking technologies
Information from third parties
- If you sign in with Google or Apple, we receive your name and email address from those providers
- Billing and subscription information from Stripe
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the SignUpWave service
- Create and manage your account
- Process payments and manage subscriptions
- Send transactional emails (account confirmation, password resets, billing receipts)
- Respond to support requests and feedback
- Detect, prevent, and investigate fraudulent or abusive activity
- Improve our service through aggregated, anonymized analytics
- Comply with legal obligations
We do not sell your personal data to third parties. We do not use your data for advertising purposes.
4. Third-Party Service Providers
We work with trusted third-party providers to operate our service. Each provider is bound by appropriate data processing agreements:
Supabase — database, authentication, and file storage. Your account credentials and application data are stored on Supabase infrastructure. Privacy policy:
supabase.com/privacy Stripe — payment processing. Stripe handles all credit card data under PCI DSS compliance. We only store Stripe customer IDs, not raw payment details. Privacy policy:
stripe.com/privacy Resend — transactional email delivery (account confirmations, password resets, notifications). Privacy policy:
resend.com/privacy Google — Google OAuth sign-in (optional). When you choose “Sign in with Google”, Google shares your name and email with us. Privacy policy:
policies.google.com/privacy Apple — Sign in with Apple (optional). When you choose “Sign in with Apple”, Apple may share your name and email with us. Privacy policy:
apple.com/legal/privacy 5. Cookies
We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. These include:
- Strictly necessary cookies: Required for authentication and security (e.g., your session token). Cannot be disabled.
- Analytics cookies: Help us understand how people use SignUpWave. You may opt out.
You can control cookies through your browser settings. Disabling strictly necessary cookies may prevent you from logging in.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the service. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal, tax, or fraud prevention purposes.
7. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted passwords (bcrypt), and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (right to be forgotten)
- Portability: Request your data in a portable format
- Objection: Object to certain processing activities
To exercise these rights, email privacy@signupwave.com. We will respond within 30 days.
9. Children's Privacy
SignUpWave is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
10. International Transfers
Your data may be processed and stored in countries other than your own, including the United States. We ensure appropriate safeguards are in place (such as Standard Contractual Clauses) when transferring data across borders.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date, and by sending an email notification for material changes.
12. Contact Us
For privacy-related questions or requests, please contact: