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Terms of Service

Last updated: March 21, 2026

1. Acceptance of Terms

By accessing or using SignUpWave (“Service”, “we”, “us”, or “our”) at signupwave.com, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.

These Terms apply to all visitors, users, and others who access the Service. By using the Service, you represent that you are at least 13 years of age and have the legal capacity to enter into a binding agreement.

2. Description of Service

SignUpWave is a web-based platform that allows users to create, share, and manage sign-up sheets for events, volunteer opportunities, and scheduling. Features include:

  • Creating and customizing sign-up sheets
  • Sharing sheets via unique URLs
  • Collecting and managing participant sign-ups
  • Sending notifications and reminders
  • Subscription plans with enhanced features for paid users

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized account access
  • Be responsible for all activity that occurs under your account
  • Not share your account with others or create multiple accounts for abusive purposes

We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Obligations and Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload, transmit, or distribute malicious code, spam, or unauthorized advertising
  • Harass, abuse, or harm other users
  • Collect personal data about others without their consent
  • Reverse engineer, decompile, or attempt to extract our source code
  • Use automated means (bots, scrapers) to access the Service without permission
  • Interfere with or disrupt the integrity or performance of the Service
  • Impersonate any person or entity

We may investigate and take appropriate action against violations, including removing content and terminating accounts.

5. Intellectual Property

Our IP: The Service, including its design, software, trademarks, and content, is owned by SignUpWave and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written consent.

Your content: You retain ownership of content you create (sign-up sheets, event descriptions, etc.). By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to store, process, and display your content solely to provide the Service to you.

You represent that you have all necessary rights to the content you upload and that it does not infringe any third-party rights.

6. Payment Terms

SignUpWave offers free and paid subscription plans. For paid plans:

  • Subscription fees are billed in advance on a monthly or annual basis
  • Payment is processed securely by Stripe. By subscribing, you agree to Stripe's Terms of Service
  • All fees are non-refundable except as required by law or as stated in our refund policy
  • We may change pricing with 30 days' advance notice. Continued use after the effective date constitutes acceptance
  • Failure to pay may result in suspension or downgrade of your account
  • Taxes may apply depending on your jurisdiction; you are responsible for all applicable taxes

Cancellation and Refunds

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods, except at our discretion for service outages exceeding 24 hours.

7. Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

8. Third-Party Services

The Service may integrate with or link to third-party services (Stripe, Google, Apple, etc.). These services have their own terms and privacy policies, and we are not responsible for their practices. Your use of third-party services is at your own risk.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that: (a) the Service will be uninterrupted or error-free; (b) defects will be corrected; (c) the Service is free of viruses or harmful components; or (d) results obtained from use will be accurate or reliable.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIGNUPWAVE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Unauthorized access to or alteration of your data
  • Any third-party conduct on the Service
  • Any other matter relating to the Service

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) $100 USD.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages; the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless SignUpWave and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your content; or (d) your violation of any third-party rights.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our discretion.

You may terminate your account at any time by contacting us at support@signupwave.com. Upon termination, your right to use the Service ceases immediately.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction. You waive any right to a jury trial or to participate in a class action lawsuit.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page, updating the “Last updated” date, and sending an email notification. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

15. Miscellaneous

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and SignUpWave.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.
  • Waiver: Failure to enforce any right does not constitute a waiver of that right.
  • Assignment: You may not assign your rights under these Terms without our consent. We may assign our rights freely.

16. Contact

For questions about these Terms, please contact:

SignUpWave

Email: support@signupwave.com

Website: signupwave.com